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What data do you need to make a money transfer?

Mobile remittance apps have become an increasingly popular way to send money, but the service you use can significantly impact how much information a customer needs to provide. In the first in our Benchmarking mobile remittance apps series, we looked at what data was required by different providers – and there is significant variation.

Sender data required by mobile remittance apps Wise, Xoom, WorldRemit, Western Union, MoneyGram and Ria

There are six essential sender details that are required as a minimum by all six providers that we looked at in the report series, but additional information – as well as when it is requested in the process – varies, as does the user experience.

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