Remitly reported further strong results for Q4 and full-year 2025, alongside news that CEO Matt Oppenheimer is stepping down from his position to begin leading Remitly’s board as Chairman.
Remitly concluded another year of significant growth in Q4 with revenue rising 26% YoY to reach $442.2m, driving full-year growth of 29% to $1.6bn – beating previous quarterly and yearly guidance. The remittances provider also reported an $89m adjusted EBITDA for Q4, alongside its highest-ever quarterly EBITDA margin of 20%. This drove 93% growth in its full-year adjusted EBITDA to $272m, resulting in an EBITDA margin of 17% in 2025.
Remitly’s send volume increased 35% to $20.8bn in Q4, driving 37% growth to $74.9bn for the full-year. This outpaced active customer growth, which saw a 19% increase to 9.3 million customers in Q4. CFO Vikas Mehta attributed this to Remitly’s send volume per active customer reaching a record total of $2,236.56 in Q4, a 13% increase YoY, as the company continues to focus on acquiring new high amount senders and business customers.
Mehta explained that recent performance, including a 30% increase in revenue less transaction expenses to $305m, had been bolstered by lower-than-expected transaction losses – driven by record low transaction losses as a percentage of revenue in Q4. While transaction losses increased 45% YoY in 2025, they represented just 0.11% of Remitly’s total send volume – the same share seen in 2024. Remitly said that its new AI-driven fraud detection and prevention model helped keep these losses down.
Further highlighting increased levels of efficiency and profitability, Remitly reported positive full-year net income of $67.9m, largely driven by income of $41.2m in Q4 alone. Matt explained that AI-enabled operating enhancements supported this shift, including the company’s upgraded fraud model.
Remitly is now looking to use its recent success as a springboard for future growth by appointing former Banco Santander executive Sebastian Gunningham as Matt’s successor as CEO. Looking to the future, Remitly plans to capture a larger share of the consumer payments segment, with Gunningham planning to use AI to further bolster both the company’s customer-facing product offerings and internal processes.
For 2026, Remitly expects revenue to reach between $1.94bn and $1.96bn, reflecting a growth rate in the high teens. Following the earnings call, Remitly saw its stock price increase 26% from market close on 18 February, the day of the earnings call, to $17.14 on 19 February.
